Delete your Fiska account

Last updated 30 July 2026. Fiska is in beta.

This page explains how to close your Fiska account and delete your data. You can do it yourself from inside the app, and you can also ask us to do it without installing anything.

Fiska is run from Malta by one person, who is the data controller for your information. The privacy policy describes what Fiska holds and why.

Get a copy of your data first

Once your account is closed you cannot sign in to ask for a copy of what we held, so take one before you close it rather than after.

In the app, the closing screen offers this: open Profile, then "Close your account", then "Get a copy". You choose where the copy goes.

If you have already closed your account and did not take a copy, write to us and we will help. It is your right to have one, and losing the sign-in does not take that right away.

Closing your account from inside the app

1. Open Fiska and go to Profile.
2. Tap "Close your account".
3. Optionally tap "Get a copy" to take a copy of your data first.
4. Tick the box to confirm you understand the account will be closed and that some records are kept.
5. Tap "Close my account".

You do not have to ask us, and you do not have to give a reason. It takes effect immediately.

Closing your account without the app

You do not need to install Fiska to have your account deleted. Write to privacy@fiska.mt from the email address on the account and ask us to close it.

We will ask you to confirm the request, because we have to be sure we are deleting the right person's records and not acting on someone else's say-so. We will not make it harder than that.

We answer within one month. If your request is complicated and we need longer, we will tell you why before that month is up.

What gets deleted

Your account is closed and you will not be able to sign in again with it.

Your records held on our server are deleted, along with the receipt and invoice images attached to them, except where the law requires us to keep something. That exception is described below.

The encrypted store on your device is destroyed, which includes any details of people you employ, because those are held only on the device and never sent to our server.

What is kept, and why

Maltese income tax and VAT law set minimum periods for keeping business records, and those obligations do not end because you close an account. So we keep the invoices you issued and the receipts behind what you claimed, for as long as the law requires and no longer.

That period is currently understood to be nine years, with the longer of the two periods governing. The exact point it starts counting from is still being confirmed with a qualified accountant, so where there is any doubt we keep records rather than delete them.

You will not be able to see the kept records in the app, and they are not used for anything except meeting that obligation. They are deleted once the period has passed.

If you want to know what was kept in your case, write to privacy@fiska.mt and ask.

Data left on your phone

Closing your account destroys the app's encrypted store on the device you closed it from. If you have used Fiska on more than one device, deleting the app from each one clears anything left behind on it.

If something on the device could not be removed at the time, the app says so on the closing screen rather than claiming the phone is clean.

Your other rights

Deleting your account is one of several rights you have. You can also ask us for a copy of what we hold, ask us to correct it, ask us to restrict what we do with it, or object to us holding it.

Write to privacy@fiska.mt for any of these. You can also complain to the Information and Data Protection Commissioner in Malta, who supervises this. You do not have to raise it with us first.